Job Title: Inside Sales Representative
Company: Loftness Specialized Equipment
Location: Hector, MN
Job Type: Full-Time
Job Summary:
Loftness Specialized Equipment, a leading manufacturer of high-quality vegetation management and agricultural equipment, is seeking a motivated and customer-focused Inside Sales Representative to join our team. This position plays a critical role in driving sales growth by supporting customers, dealers, and distributors, managing inbound inquiries, and facilitating seamless sales operations. The ideal candidate is a proactive communicator with a strong sales acumen and the ability to build lasting customer relationships.
Key Responsibilities:
- Work closely with the outside sales team to ensure seamless customer support and order processing.
- Serve as the primary point of contact for customers, dealers, and distributors, providing product information, pricing, and availability details.
- Handle inbound sales inquiries via phone, email, and online platforms, converting leads into sales opportunities.
- Assist in preparing sales quotes, processing orders, and managing customer accounts.
- Maintain accurate records of customer interactions and sales activities within the CRM system.
- Provide technical product knowledge and recommend solutions based on customer needs.
- Support marketing efforts by identifying potential leads and participating in promotional campaigns.
- Collaborate with cross-functional teams, including engineering, production, and customer service, to ensure customer satisfaction.
- Stay up to date on industry trends, competitor products, and market developments to provide valuable insights to the sales team.
Qualifications & Skills:
- 2+ years of experience in inside sales, customer service, or a related role, preferably in the equipment or manufacturing industry.
- Strong communication and interpersonal skills with the ability to build relationships with customers and colleagues.
- Proficiency in CRM software and Microsoft Office Suite (Excel, Word, Outlook).
- Excellent organizational skills and attention to detail.
- Self-motivated with the ability to work independently and as part of a team.
- Technical aptitude and the ability to learn product specifications and applications.
- Experience working with dealers and distributors is a plus.
- Experience working in ERP system.
Preferred:
- Proficiency in CRM software.
- Familiarity with Crystal Reports.
- Experience with SQL.
Benefits:
- Comprehensive health, dental, and vision insurance.
- 401(k) plan with company match.
- Employee Stock Ownership Plan.
- Paid time off and holidays.
- Professional development and growth opportunities.
Join the Loftness team and be part of an innovative company committed to delivering high-quality equipment and exceptional customer service!
Loftness Specialized Equipment is an equal-opportunity employer and encourages candidates from diverse backgrounds to apply.
